For immediate release: March 30, 2022
Gallatin County 911 announces the release of its inaugural annual report, which highlights a continually increasing number of calls handled by our dispatchers in our rapidly growing county.
The 2021 annual report shows that Gallatin County dispatchers processed 160,492 incoming calls in 2021, a 2.87% increase from the year before and a 21.25% increase from 2018.
“These past twelve months have proven to be challenging as we faced staffing shortages, technological changes, operations upgrades and, like everyone else, a global pandemic. Without the support of the community and our partner agencies we would not have been able to successfully navigate this past year,” said Tim Martindale, Director of Gallatin County 911.
In addition to statistics on calls and 911’s budget, the report also highlights accomplishments of the staff, including implementing text to 911, merging with Montana State University dispatch, lifesaver awards, and numerous trainings completed by staff.
“Over this past year not only did we complete major projects, implement new process and strategies to better serve our community, but lives were saved along the way,” Martindale said. “At the end of the day, that within itself is what we are here for.”
Gallatin County 911 continues to look for quality dispatchers and records staff. Click here to see our current job openings and apply to join our team.
Tim Martindale, Director of Gallatin County 911